Refund policy

Refund Policy

At BellMakerCo, we want you to love what you ordered. Here's how returns and refunds work:

Print-on-demand items (shirts, totes, hats, mugs, sweatshirts): Since these items are made specifically for you after you order, we do not accept returns for buyer's remorse or sizing issues unless the item arrives damaged, defective, or significantly different from what was ordered. If there's a problem with your order, contact us at bellmakerco@gmail.com within 14 days of delivery with photos of the issue, and we'll offer a replacement or refund.

Custom 3D-Printed Name Placards: Because these are fully personalized and made to order, we do not accept returns or offer refunds once printing has begun. Before printing, you'll receive a digital proof for approval — please review it carefully for spelling, color, and layout. Once you approve the proof, the order is final. If your placard arrives damaged or with an error that doesn't match your approved proof, contact us within 14 days for a replacement.

Order issues: If your order arrives damaged, incorrect, or lost in transit, please reach out to bellmakerco@gmail.com and we'll make it right.